Frequently Asked Questions
Do you need a down payment to book?
No
What information is needed to book?
Full name, phone number, pick up and drop off address and the date of the move.
What are the rates of your services?
Give us a call or send us a message to inquire about our rates
Do you have a minimum charge?
We charge a two hour minimum on all of our moving services.
Are you licensed and insured?
Yes
Are blankets, wraps and a dolly provided?
Yes
Do the movers disassemble and reassemble furniture?
Yes, our movers provide the tools needed to take out and set up furniture.
What are your terms and conditions?
We have a two hour minimum on all of our moving services. We start charging from the moment we arrive at your house, to when we are fully offloaded at your destination. If your move happens to take multiple loads, the travel time will be deducted from the bill for every additional load. Our movers have blankets, straps, and are careful not to damage your belongings. If there are damages, 0.60C/LB will be deducted from your bill for the damaged items. For example; if a couch weighing 100 lbs is scratched, you keep the couch and get 60$ refunded on your move. The maximum allowable refund is the total cost of the move. If there are damages to your property you will be given $20 per incident which will be removed from your final bill. This is to account for scratches to walls or doors during your move. In the event of a serious truck collision during transport, you will be given 15,000$ in claimable damages with a 1500$ deductible. This will be the full replacement value of your items. You can keep the items that are not damaged but the damaged items will be taken. Payment terms are Cash on Delivery, so the move must be paid for in full before the movers offload your belongings at your destination address. If you wish to pay with a credit card, there will be an additional 3% change.